Useful info
Village opening dates
18 June 2020 - 31 December 2021
Voucher COVID-19
Temporary suspension of services
All restaurants, bar and supermarket services are guaranteed. We cannot guarantee the opening of each shop and/or attractions.
For more information, please contact us!
Reception opening hours and check-in and check-out times
The reception is open 24 hours a day
Check-in is available for all accommodation from 3:00pm and from 9.00am for pitches.
Check-out for all accommodation by 10:00am and by 2:00pm for pitches.
If you plan to check out later and before 2:00pm for mobile homes, a payment of €20.00 will be required the evening before departure.
If you plan to check out later and before 8:00pm for pitches, a payment of €10.00 will be required the evening before departure.
Before check-in and after check-out, paid luggage storage is available for our guests.
Required documents
Everyone staying on the campsite must be registered upon arrival, so valid identity documents are required for each person. At check-in, EU citizens need to show their identity card, and non-EU citizens need to show their passport. Photos or copies of documents will not be accepted. Documents are required for minors too.
If you are travelling with your pet, please let us know at the time of booking and bring the relevant documents and vaccination certificates with you.
Reception services
You can contact the reception for the following services:
- Check-in and check-out
- Accommodation reservations
- Tourist information
- Purchase of public transport tickets
- Bed linen and bath towel rental
- Luggage storage
- Taxi booking
- Your car can be parked near your accommodation
Rental supplements
At the reception you can rent:
additional sets of towels for € 3.00.
Upon request, baby cots are also available for € 5,00
You can also rent a hairdryer, leaving a deposit that will be returned after use.
Pool Opening Hours
The swimming pool is open every day in high season, from 10am to 7.30pm.
Transfers
You can get to Florence city centre with our private shuttle at a cost of €3.00 per person (return trip). Tickets can be purchased at the Infopoint and at the Reception.
How to get to Florence
To get to the city centre from the campsite, you can take bus 14. The stop is located along Via Generale Dalla Chiesa a few metres from Firenze Camping in Town. The bus will take you to the Santa Maria Novella central train station. On the way back, just take bus 14 towards Girone. The stop is in front of the central train station.
Quiet hours
The campsite has quiet hours between 00:00 and 06:00. During these times it is not possible to drive around the campsite.
If you arrive by car during the quiet
hours, you will need to leave the car in the internal parking area, located in
front of the reception, and go to your accommodation on foot.
Pet friendly
Four-legged friends are only allowed in the chalet accommodations, with a supplementary cleaning fee.
For the pitches, there is no extra fee to bring your pet with you.
Facilities for the disabled
The reception and restaurant have easy access for people with mobility impairments.
Wi-Fi
Coverage is only guaranteed in the common areas.
Sport facilities and play areas
Inside the campsite there's a beach volleyball court / football pitch, a pool table in the restaurant and a playground.
ATM
The campsite has an ATM just outside the reception.
Laundry
There are self-service washing machines and dryers in the village, open from 06:00am to 11:00pm at a cost of €5.00 per washing cycle and € 4.50 drying.
Barbecue
On the campsite there is a common barbecue area which guests can use, behind the playground.
Infopoint timetables and activities
The Infopoint is open April - October, 08:00 - 21:00.
You can contact the Infopoint for the following services:
- Tour reservations
- Customer care
- Tourist information
- Airport shuttle reservation
- Shuttle reservation to the city centre (only during the high season)
Restaurant
Fabbrica di Pedavena is open every day for breakfast and for dinner, from 18:30 till 23:00.
Open on Sunday for lunch.
Market opening hours
Firenze Camping in Town Market is open from 07:30 to 12:00 and from 17:00 to 21:00 during High Season.
Low season opening hours: 07.30 - 13.00 and 17.00 - 20.00
Barbecue
On the campsite there is a common barbecue area which guests can use behind the playground.
Info & reservations
+39 055 469 8300
firenze@humancompany.com
Help us improve
Your opinion is very important to us. If you had a problem during your stay, please report it to the email address customercare@humancompany.com, we will reply as soon as possible.